Delivery & Return Policy
Shipping Information
We offer fast and reliable shipping across Turkey for all our products:
- •Free shipping on all orders within Turkey
- •Orders are processed within 1-2 business days
- •Standard delivery takes 3-5 business days
- •Express delivery available for an additional fee (1-2 business days)
Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may return it within 14 days of delivery.
Return Conditions
- •Products must be unused and in original packaging
- •All accessories and documentation must be included
- •Products damaged due to misuse are not eligible for return
Return Process
- Contact our support team at destek@precastx.com
- Receive a return authorization number
- Ship the product back using the provided label
- Refund will be processed within 10 business days of receipt
Warranty
All PrecastX sensors and gateways come with a 2-year manufacturer warranty covering defects in materials and workmanship. Platform access is provided for the duration specified in your package. Warranty does not cover damage from improper use, unauthorized modifications, or normal wear and tear.
Need Help?
If you have any questions about shipping or returns, please contact our support team:
support@precastx.com